Bleu Torch USA – Return Policy
Date of Last Update: November 2022
If you notice that one of your products has a defect or that it has been damaged, we invite you to contact us at customercare@bleutorch.com
Refunds
No Refunds
Cancellations and Exchanges
If you wish to cancel your order please reach out to customer service at customercare@bleutorch.com to initiate the process.
Bleu Torch honors exchanges for damaged or defective products. Please reach out to customer service to initiate the process.
For more information we invite you to contact us
Monday to Friday – 9 am – 6 pm (excluding public holidays)
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By clicking “CREATE MY PROFILE”, you confirm that you have read, understood and that you agree to our Privacy Policy and our Terms of Use, and would like to receive updates (including by email, SMS, MMS, social media, phone, physical letter) about Bleu Torch new activities, exclusive products, tailored services and to have a personalised client experience based on your interests, and that you want to create your Bleu Torch profile.
You are invited to read our Privacy Policy in full. In any event, here are some key points we would like to share with you:
You are about to create your Bleu Torch profile. This will allow Bleu Torch to offer you a personalized and tailored experience, provide you with products, services and information you request from Bleu Torch and communicate with you. All your personal information will be kept, used and linked to your Bleu Torch profile. Your profile could include information we obtained directly from you as well as from our retailers and other commercial partners. As we operate globally, we may securely share your personal information with companies of our group and our approved partners located around the world. We will implement safeguards to protect your personal information. We may use any contact information you share with us to contact you.
Privacy laws may grant you certain rights such as the right to access, delete, modify and rectify your data, or to restrict or object to processing, as well as the right to data portability. You can also lodge a complaint with your competent regulator. You can withdraw your consent or delete your profile at any time. For further information regarding our privacy practices and your rights, please contact us at privacy@bleutorch.com.
By creating your Bleu Torch profile, you confirm that you have reached the age of consent in your country of residence (or, if you are under the age of consent, that your parent or legal guardian also agrees to such registration).
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E-mail:
customercare@bleutorch.com